Call Shari 303-863-0948 or Email Us

Contact us for virtual speaking and training!

Wow. That was the first thing that registered in my brain, when you got going. Wow. This lady is funny! She really knows what she’s talking about! I frantically took notes on things that I could apply to the issue I was dealing with that very morning. Listening to your speech made me realize that the entire issue we were having was due to a communication break down between a customer, my ops team, and myself. People were emailing instead of calling, which made certain people feel that their needs weren’t a priority. The customer was calling the wrong person because they assumed they were the right person. Basically, the whole thing boiled down to communication, or lack thereof- Lack of asking the important questions, Lack of asking the customer how they wanted to communicate with us around a specific topic.

Thank you. Thank you. Thank you. After your session, I dashed back to my rental car and jumped on the phone with my team and then with our customer. The issue was resolved right there in the parking lot.

Thank you once again for making such a big impact and helping to solve my workplace dilemma. I’m looking forward to sharing your innovative way of approaching communication in the workplace and applying it to my work life in the future.

Ashleigh Holmes, Key Account Manager Happy Client Logo
How to Say Anything to Anyone by Shari Harley

Business Coaching Training:
Getting the Best from Employees Coaching & Developing Employees for
Maximum Contribution

getting the best from employees thumbnailCoaching and developing employees is the hardest thing a manager must do. It requires trust, patience, and it takes time, time managers may not feel they have. The old adage, “If you want something done right, do it yourself” may at times feel true, but it also leaves managers overextended, unfocused and with an underdeveloped staff. Giving direct reports an appropriate amount of responsibility and accountability is the only way employees develop and the only way managers get out of the weeds and are able to focus on the work they’re supposed to be doing, leading people and departments. Also, a lack of growth and development opportunities is the greatest impetus for employee turnover. If you want your staff to stay and be engaged, they need to feel that they are developing new skills and abilities.

Use our business coaching training to learn how to coach and delegate appropriately so both managers and direct reports get what they need. Managers get results and more time to focus on their own accountabilities and employees learn new skills and become more autonomous.

Benefits of Leadership & Management Training:

  • Create a more satisfied and engaged long term work force.
  • Develop employees for long term growth and mobility.
  • Have more time to focus on one’s own responsibilities.
  • Create environments of accountability and unprecedented results.

Leadership & Management Training Agenda:

  • Coach and provide feedback in a way that reduces defensiveness and increases receptivity.
  • Give staff just enough room to grow and develop, but not enough to fail.
  • Assess performance and adjust your management style to develop staff and manage for results.
  • Manage performance issues in a way that inspires and motivates employees.

Leadership & Management Training Program Length:

One half day to two full days, depending on content.

Leadership & Management Training Presentation Style:

The program is interactive, fun, relevant and packed with immediately applicable tools and techniques.

Who Should Attend Our Leadership & Management Training:

Leaders, managers, supervisors and HR professionals.

 

Click Here to Contact Shari | 303.863.0948

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