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Wow. That was the first thing that registered in my brain, when you got going. Wow. This lady is funny! She really knows what she’s talking about! I frantically took notes on things that I could apply to the issue I was dealing with that very morning. Listening to your speech made me realize that the entire issue we were having was due to a communication break down between a customer, my ops team, and myself. People were emailing instead of calling, which made certain people feel that their needs weren’t a priority. The customer was calling the wrong person because they assumed they were the right person. Basically, the whole thing boiled down to communication, or lack thereof- Lack of asking the important questions, Lack of asking the customer how they wanted to communicate with us around a specific topic.

Thank you. Thank you. Thank you. After your session, I dashed back to my rental car and jumped on the phone with my team and then with our customer. The issue was resolved right there in the parking lot.

Thank you once again for making such a big impact and helping to solve my workplace dilemma. I’m looking forward to sharing your innovative way of approaching communication in the workplace and applying it to my work life in the future.

Ashleigh Holmes, Key Account Manager Happy Client Logo
How to Say Anything to Anyone by Shari Harley

Management Speaking & Leadership Speaking:
How to Say Anything to Anyone – for Leaders and Managers Setting Expectations for Powerful Working Relationships

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  • One of your direct reports is consistently inappropriately dressed for work. It’s impacting her reputation, but . . . you don’t say anything.
  • You have a request for your boss but you don’t know how to say it, so . . . you don’t say anything.
  • One of your colleagues doesn’t include you on communications that affect your department. You’re frustrated but don’t know what to say, so you don’t say anything.

Speaking up when we are frustrated is hard and as a result, most of us don’t. Instead, we tell other people or say nothing and performance either stays the same or gets worse.

  • You can say anything to anyone and have it be easy.
  • You just need to lay the ground work to do so, and most of us don’t.

Benefits of Management Leadership Development:

  • Working relationships are smooth. There is less drama, gossip and miscommunication.
  • Candid conversations become easier and more natural.
  • Employees are engaged, focused and performing at a high level.
  • More gets done in less time.

Management Speaking Agenda:

  • Establish trust in working relationships, making performance discussions easier.
  • Set expectations with employees, colleagues and direct supervisors, so everyone’s expectations are clear.
  • Determine what motivates your employees, so you can keep them engaged and focused.
  • Create working relationships with direct reports, peers and internal customers that work.
  • Decrease silos. Increase teamwork and partnership.
  • Receive more feedback and implement it.

Leadership Speaking Program Length:

45-minutes to half a day, depending on content.

Leadership Speaking Presentation Style:

The program is business focused, interactive, fun and packed with immediately applicable techniques.

Who Should Attend Our Leadership Speaking:

Leaders, managers, supervisors and HR professionals.

Click Here to Contact Shari | 303.863.0948

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