We all know people who have been furloughed, taken pay cuts, or who were laid off over the past few weeks. It happened fast. Business has slowed or ceased in many industries, businesses are shut, people aren’t working. There are loans and tax refunds in place to motivate employers not to reduce employees’ hours or to reduce headcount.
Business leaders are doing the best they can to make decisions that will keep businesses afloat. It is a difficult time to run a business and manage people.
I too am confronted by these decisions in my own business. I had a new person who was supposed to start on March 16th. I have part-timers who aren’t coming in right now. I have an open job I’m not filling.
I want to
suggest you play the long game letting your personal and professional goals drive
your decision making, and I know this is very, very difficult. It’s difficult for
me too.
Maybe you need
to lay people off or reduce hours or compensation. Communicate with those
employees from a place of TLC – communicate early and often. Give as much information
as you can. Be as generous as you can.
Generosity
comes in all forms. It is not necessarily financial.
Tell employees the benefits that are available to them. Be realistic about when employees may receive checks. But also share how you feel about these employees and how difficult it is to reduce compensation and jobs. People want to work for people who are authentic and care about them. Don’t be afraid to show you care. Call and check-in with employees who aren’t working. Ask how they’re doing. Demonstrate concern.
There is a
long game in how we make business decisions but also in how we treat people.
Treat people like they’re family and you’re working to have a long-term relationship.
Lastly, try not
to make decisions from fear. This is a tricky one and one I can’t say I’m doing
well. I’ve made a few too many recent
decisions out of fear. But fear is not a powerful place to stand. Fear is paralyzing
and limiting.
When making personal and professional decisions, consider your long-term goals. Ask, “What do I want my business to look like in one year, three years, five years? What do I need to do today to achieve those goals, within today’s scary reality.” Act from your goals, not your momentary fear. You may need to remind yourself of this from moment to moment. I know I do.
Think future.
Be realistic. Act with care and humanity. Play your long game personally and
professionally.
When I’m not sure what to do, I do nothing. And my hunch is I’m not alone. When something feels big, it’s easier to do nothing than something.
Time management experts will tell you to divide a big project into small pieces, to make it manageable. That’s good advice. The universe – as woo-woo as it sounds – rewards action. Momentum, like inertia, is very powerful. As we know, a body that’s in motion is likely to stay in motion. A body at rest is likely to stay at rest.
The key to getting through anything large, scary, or intimidating is to start. Any action will do. The key is simply taking action.
Here are five keys to make taking action more likely:
Taking action key #1: What often stands in the way of taking action is that we aren’t sure what to do. Perhaps we aren’t sure we can do the task at hand. Or we can’t see what the end result should look like. Or the project feels so big that even thinking about starting is tiring. Ask questions and ask for help.
Most managers aren’t great delegators. When assigning a project, managers often ask, “Do you have any questions?” This is an ineffective question because few people want to admit to having questions about a project that feels so big, all they want to do is avoid it and take a nap. Or managers ask, “What do you need from me?” when most people have no idea what they need.
Don’t be afraid to ask questions until you’re clear about what a good job looks like, and ask for help.
Taking action key #2: Do one small thing, anything, towards achieving the goal. And do it now. Don’t wait until the right time. There is no right time.
Taking action key #3: Then do one more thing. Don’t wait six weeks or months to take another action. Momentum is very powerful. Keep things moving.
Taking action key #4: Give yourself small windows of time to work on a project. If you give yourself 30 uninterrupted minutes to work, you’re likely to invest that time. If you dedicate a day, you’re likely to get distracted and fill the time with other things.
Taking action key #5: Trust that you can do what’s in front of you. Someone wouldn’t have asked you to do something if they’d didn’t have confidence that you could do it. And if this is a goal you set for yourself, and it’s something you really want, deep down, you know you’re capable of doing it.
If you’re overwhelmed or don’t believe you can do something, call someone who has more faith in you than you have in yourself, at this present moment. Let that person fill you with confidence until you can generate it for yourself. When I started Candid Culture, I was filled with fear and quite honestly, was convinced I was going to fail. But everyone around me believed I could do it. And their confidence carried me until I could generate my own.
The way out is always through. Ask for help. Take one small action, then another. Dedicate small pieces of uninterrupted time to work on a large project. Trust that you can do it. Things don’t get done without your action. Take one action, then the next, then the next.
When I’m not sure what to do, I do nothing. And my hunch is I’m not alone. When something feels big, it’s easier to do nothing than something.
Time management experts will tell you to divide a big project into small pieces, to make it manageable. That’s good advice. The universe – as woo-woo as it sounds – rewards action. Momentum, like inertia, is very powerful. As we know, a body that’s in motion is likely to stay in motion. A body at rest is likely to stay at rest.
The key to getting through anything large, scary, or intimidating is to start. Any action will do. The key is simply taking action.
Here are five keys to make taking action more likely:
Taking action key #1: What often stands in the way of taking action is that we aren’t sure what to do. Perhaps we aren’t sure we can do the task at hand. Or we can’t see what the end result should look like. Or the project feels so big that even thinking about starting is tiring. Ask questions and ask for help.
Most managers aren’t great delegators. When assigning a project, managers often ask, “Do you have any questions?” This is an ineffective question because few people want to admit to having questions about a project that feels so big, all they want to do is avoid it and take a nap. Or managers ask, “What do you need from me?” when most people have no idea what they need.
Don’t be afraid to ask questions until you’re clear about what a good job looks like, and ask for help.
Taking action key #2: Do one small thing, anything, towards achieving the goal. And do it now. Don’t wait until the right time. There is no right time.
Taking action key #3: Then do one more thing. Don’t wait six weeks or months to take another action. Momentum is very powerful. Keep things moving.
Taking action key #4: Give yourself small windows of time to work on a project. If you give yourself 30 uninterrupted minutes to work, you’re likely to invest that time. If you dedicate a day, you’re likely to get distracted and fill the time with other things.
Taking action key #5: Trust that you can do what’s in front of you. Someone wouldn’t have asked you to do something if they’d didn’t have confidence that you could do it. And if this is a goal you set for yourself, and it’s something you really want, deep down, you know you’re capable of doing it.
If you’re overwhelmed or don’t believe you can do something, call someone who has more faith in you than you have in yourself, at this present moment. Let that person fill you with confidence until you can generate it for yourself. When I started Candid Culture, I was filled with fear and quite honestly, was convinced I was going to fail. But everyone around me believed I could do it. And their confidence carried me until I could generate my own.
The way out is always through. Ask for help. Take one small action, then another. Dedicate small pieces of uninterrupted time to work on a large project. Trust that you can do it. Things don’t get done without your action. Take one action, then the next, then the next.
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