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Archive for September, 2012

Your Boss is Not Your Friend

No matter how much you like and get along with your boss, your boss is not your friend.  Nor is your boss your confidant or venting buddy.

Unless your boss follows you around all day, every day, she is not aware of all the things you do at work. And if she does follow you around, she probably needs more to do, which I doubt.

Given that your boss often doesn’t see you work, the only exposure you may have to each other is during one-on-one and group meetings. So be careful how you behave during these meetings.

I’ve made lots of career mistakes . . . once. Here’s a mistake I made before launching Candid Culture.  I’m hoping you won’t replicate it.

In my last job, I was lucky enough to have a great boss. He was a good coach and mentor. He supported me, gave me exposure throughout the company, and always had my back. We didn’t cross paths much at work, except during our regularly scheduled one-on-one meetings.

I’m what some might call passionate. I have a strong sense of what is right and what is wrong. And I can be critical of those who I think don’t do the right things.

I would often share my frustrations with my boss. The head of that department didn’t do this. This person made a bad call. So and so was making my employees’ lives hard. I wasn’t complaining, well I kind of was, but not without a purpose.

One day my boss called me out on my passionate (and at times critical) style. He said that if I was so impassioned during meetings with him, he assumed I was equally vocal in meetings with other people and departments.

This wasn’t the case. I was very careful in how I managed myself with other people in our company. I understood the importance of good business relationships and knew that people work with the people they want to work with and around the people they don’t.

But my boss didn’t get to see any of those interactions. For the most part all he saw was how I interacted with him during our meetings. With no other point of reference he was left to assume that if I vented with him, I did this with other people. If I got a little too soapboxish about an issue with him, I must do the same in other meetings.  I didn’t do those things with other people, but he had no way to know that.

My boss and I had a good relationship and I felt comfortable with him, probably too comfortable. I was politically savvy with everyone but him.

Your boss is an appropriate person with whom to express frustration, but manage how you do it. Don’t vent to vent. Every topic you raise should be with the aim of problem solving. Keep things honest but positive. Vent and complain at home, or with someone who doesn’t know the people you work with. Or better yet, spare your friends and family, and take your frustration to the gym, or the shoe department, whatever your preferred form of therapy.

Assuming you have limited exposure to your boss, make the time you have with her count. Put in front of your boss only what you want her to see. I’m not saying to be disingenuous or brush problems under the rug. Speak candidly, but manage yourself with your boss as you would with any internal or external customer.

If you stayed out until two in the morning and you’re dragging the next day, your boss doesn’t need to know that. She will assume you’re not on your game that day and that will be a check mark in the negative category for lacking good judgment and commitment to your job and the company. If you had a bad date, your boss doesn’t need or even want to know. If you think someone you work with is a dolt, ask for help in how to work well with him, and keep your opinion of his acumen to yourself.

Your boss has limited time and exposure to you. Manage yourself by showing him your polished and professional self.

 


Why Not Be Awesome?

A few weeks ago a fellow business owner told me about one of his employees whose performance had dropped. The work she was producing was acceptable but not as good she had done in the past and not as good as he knew she was capable of doing. So he asked her to rate her performance.

He asked his employee, “If you had to rate the level of work you’re producing, how engaged you are in your job, and how committed you are to the company, how would you rate yourself?” The employee thought about her manager’s question and replied with a score of 65%. He asked why she wasn’t giving the job 100% of her effort and ability.  She said she didn’t know.

We all have times when we coast and do our minimal best. Sometimes we’re tired and need a break, or don’t like the type of work we’re doing, or don’t like the people we’re working for or with. Those are typical reasons for producing so-so work or having a moderate level of commitment to a company or job.

But sometimes none of those things are at play. We’ve just become complacent.

Evaluate where you are today in your level of commitment to and interest in your job. What score would you give yourself? If you’re not giving 100%, why not?

If you rated yourself below 100% ask yourself these questions:

  • Do you like the work you’re doing?
  • Are you bored?
  • Do you care about the work you’re doing or the work the company does?
  • Do you like who you work with and for?
  • When’s the last time you took time off? Really took time off, without checking email.

If your performance and level of commitment is less than you know you’re capable of doing, and your performance level is related to the questions above, have a conversation with someone in your organization who can help you do something about those things. Things won’t get better without your intervention.

If you’re not sure how to ask for more or different work, read my new book How to Say Anything to Anyone and get the language you need to have this conversation. The book won’t be in bookstores or available on Amazon until January, but we have some advanced copies for our clients.

If there are no issues to address, ask yourself if you’ve just gotten complacent. Have you gotten into the habit of coasting and delivering work that’s not at the level you’re capable of doing, for no particular reason? If that’s the case, recommit to checking back in and raising your performance –just because you can.

Why not be awesome?

 

 


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Shari Harley