About fifteen years ago, I worked with a woman with whom I didn’t get along. We were on the same team and had the same job, but didn’t see eye to eye on how to approach work or solve problems. And when we didn’t agree, things got ugly. I have to admit to being afraid of her. She was nasty when things didn’t go her way.
The odd thing is that socially, we did fine. When our team socialized outside of work, we had fun and got along well. That’s when I realized that there was no correlation between getting along outside of work and working well together.
Lots of teams go bowling, to baseball games, and out for happy hour as corporate team building activities. And while team members may enjoy being together at these events and get to know each other better personally, they don’t learn team members’ working style preferences, the work others are really good at, and the things at which team members are not as good.
Go bowling or out for happy hour, just don’t expect people to work better together after doing those activities. If you want to do corporate team building activities, give team members a chance to learn about each other and themselves, and make agreements of how team members will work together in the future. Create occasions for candor.
When I lead corporate team building activities, I put people in small groups, give the group a box of Candor Questions to Say Anything to Anyone, and time to answer the questions. One person in the group asks one question from the box. Everyone in the group answers that person’s question. The person who asked the question then answers his own question. Then another person on the team asks a question and so on. A great conversation always ensues.
People talk about things they should have and wished they’re talked about when they started working together. Team members learn about each others’ work style preferences and what each person needs from both the job and each other. But most importantly, team members have permission to talk about things they normally don’t, and begin to create a climate of candor, which is essential for any group of people working together. For a team to work well together, it must be safe to tell the truth. Teams need to talk about the things that impact them most –each other.
So go bowling and out for happy hour. But also create opportunities for team members to talk about the things that matter most –how they impact each other at work.