You’ve been on video calls for the past two hours. Your kids are bored, you aren’t accustomed to working alone at home and miss working in an office with other people, you don’t have a quiet, interruption-free environment in which to work, or your parents have called eight times.
Everyone you work with is dealing with different circumstances. Some are perfectly content working a full day at home, others are finding the experience isolating and lonely. Some have no distractions at home and others have many. But we won’t know what others are dealing with and how those circumstances impact work schedules and deliverables if we don’t ask.
Managers, employees, and coworkers need to talk to each other about the constraints they’re dealing with and what a realistic work schedule looks like right now, and those conversations may be personal. They’re likely more personal than the conversations you’ve had in the past and that may be uncomfortable.
Managers, before setting goals, assigning projects, or scheduling meetings, talk to employees about what a realistic workday looks like right now.
Here’s how the conversation could go: “I know working from home all the time is different from you’re used to. I want to get a sense of what a realistic schedule is for you and what kind of challenges you’re dealing with. We can create deadlines and deliverables from there.”
Managers share about your own situation and set expectations with your employees, coworkers and with your own boss. It could sound something like this: “I have two young kids at home and I’m bringing my parents food each day. I check and return emails before 7:00 am, while my kids are still asleep. I log back on and am available for calls from 9:00 am – 10:30 am. I’m out of commission until 3:00 pm. I work from 3:00 pm – 4:30 pm and then I’m available at night from 8:00 pm – 9:30 pm. I know it’s not ideal, but it is my reality. Let’s figure out how to ensure you get what you need from me given the schedule.”
These are the conversations we need to be having and no one wants to have them. Who wants to admit to their boss, employees, and coworkers that they’re not able to work and focus for much of the day? No one. But pretending like we can participate in six hours of video calls each day or that our availability and productivity isn’t impacted is stressful and unrealistic. We are humans working with other humans and we need to be real with one another.
Managers ask your employees what a realistic work schedule looks like and find out what they’re able to do on a given day. Employees, broach the conversation with managers and coworkers. Be honest and ask for flexibility. It’s better to set expectations upfront than to surprise and disappoint.