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Posts Tagged ‘set expectations’

Do I Tell Them I Didn’t Like the Gift? Gift Etiquette Advice

gift etiquette
“You shouldn’t have. No really, I mean it.”

It’s the season of gift giving, and you’re bound to get something you don’t like or won’t use. The question is, what to do with gifts you don’t want? What is the proper gift etiquette?

Do you tell your friends and family, and graciously exchange the gift for something else. Or do you suck it up and use it? Or do you hide the gift, bringing it out when the gift giver visits? Or do you re-gift to someone who might enjoy it more, or someone you simply don’t like? It’s good to have so many options.

In my family, my parents ask what I want and then tell me that no, they are not buying me that. Then they buy me whatever they want to. When I don’t like it, they tell me I’m hard to buy for. I’m assuming your family is less crazy.

In your perfect world perhaps your friends and family ask you want you want (ala Santa) and get you what you want. In my perfect world you make agreements when giving gifts that it’s ok (or not ok) to exchange the gift for something else. Either way is ok, but set the expectation in advance so you don’t insult anyone or hurt his feelings.

If you read my blog regularly or read my book, you know I’m all about setting expectations before challenges occur. It’s so much easier to ask for what you want than correct a violated expectation.

Gift Etiquette Advice:

Telling your mom, “Thank you in advance for whatever you buy me for the holiday. You really don’t have to get me anything. But if you do, and I don’t like it, how do you want me to handle it?” is a nice way to prevent hurting your mom’s feelings.

Or having a discussion as a family that sounds something like, “Let’s make a deal. We want everyone to enjoy the gifts they get. If anyone gets something they don’t like, they have permission to tell the person and ask to exchange it. No hurt feelings.”

You know your family better than anyone. If admitting you don’t like a gift will be insulting or land you on the receive-no-gift for life list, hold your tongue and re-gift, or wear the reindeer sweater. Pick your battles. And if you can return gifts on the sly, without having to tell anyone, all the better.

Either way, enjoy your time with family and friends. Eat too much food. Watch bad tv. And have a wonderful holiday!  I’ll look forward to seeing you in 2013.


Ask for What You Want – Set Expectations

Think about all the people in your life who frustrate you. The employees who turn in work without checking for errors. The person who offices next to you and takes phone calls via speaker phone. The person who is always late for meetings and then proceeds to text under the table, like no one can see him. And in personal relationships, our friends who come late, cancel, or just aren’t in touch as often as we’d like.

These situations annoy us, but we often donask for what you want’t say anything because giving feedback is simply too hard. Why risk the person’s defensiveness? Or we don’t think addressing the situation will make a difference.

Giving feedback can be hard. Asking for what you want is easier, but most of us don’t do it.

The question is why? If making a request is easier than correcting someone’s behavior, why not ask for what you want upfront? Why wait until expectations are violated to make a request?  The answer is simple.

We don’t think we should have to make requests. We assume our employees, coworkers, and friends will do things as we do.

We would never turn in work without checking it for accuracy or come to a meeting late. So we assume others won’t either. And when they do, it feels too hard to speak up, so we don’t.

I’m going to suggest you approach relationships differently –more proactively.

Ask for what you want at the beginning of a relationship, project, meeting – anything new. Set clear expectations. If you want to start and end meetings on time, tell people that during your first meeting.  And if you have an existing behavior you want to shift, simply say, “I realized I didn’t tell you that starting and ending meetings on time is really important to me. Going forward, we’re going to start and end all meetings on time. So please be ready for that.”  If you need a quiet work environment, when you get assigned a new desk or seat mate, tell your coworkers that you are easily distracted by noise and ask them to take all calls via a hand or head set and to limit posses of visitors. If it bugs you when people wear shoes in your house, tell them when they arrive. Don’t expect people to guess you’re frustrated  and alter their behavior without you making a request. It’s not going to happen.

Consider all the things that annoy you. Then consider what you did or didn’t ask for. If you haven’t made your expectations clear, it’s not too late. Asking for what you want is easier than you think.


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