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Posts Tagged ‘email’

Constantly Checking Email – Your Email is Not That Urgent

Most professionals spend their work day constantly checking email. An email comes in, and we feel compelled to reply. We put aside the project we were working on and promise ourselves we’ll get right back to it. But then we receive five more emails, and so most days go. As a result, many people start doing their actual jobs at 5:00 p.m.

When was the last time you did an hour and a half of actual work without being drawn into your inbox? My hunch is, not in years.

Email has become a noose and an albatross.

I too have fallen into the constantly checking email, time-sucking trap. Every email must be returned immediately. Or worse, I open emails, read them and say I will reply later, but never do. I promise myself I’ll go back to the old, unanswered messages only to get distracted by the many more emails that have piled on top of the existing emails. Older messages get buried, never to be returned. And I, in turn, become a seemingly unresponsive flake.

The days that I discipline myself to read my email only after working on a project for a good chunk of time, are the days I get the most done and feel the most in control of my day. We have all started our work day with a well-intentioned list of things to do, only to find that at the end of the day we did none of them. This lack of control feels terrible and is unbelievably stressful.

Most time management books and training programs recommend checking email at certain intervals during the day –once in the morning, once in the afternoon, and once at the end of the day. Read an email once and resolve it. Reply, delete, or forward the message to a more appropriate person. But this is hard to do. What happens if we don’t reply immediately? Will we look bad? What will we miss?

One of the keys to having a balanced life and true down time is to be disciplined about how you spend your working hours.

What if we made July, check-your-email-every-three-hours month? How much more would we get done? How much more relaxed and free would we feel?

I’m going to try it, and I’m expecting you to keep me true to my word. If you send me an email and I reply immediately, you’ll know I have failed and have been sucked into the Outlook vortex of lost time. But if you read my reply, I’ll know you’ve been sucked in too.

constantly checking email


Are You in or Out? Manage the Impressions You Create

I admit it, it’s one of my pet peeves –calling someone and getting a voicemail message that says the person is traveling and will return to the office on May 24th, when it’s July 1st. I don’t know why this bugs me, it just does. It creates the impression that the person is a little out of it.

While we’re on voicemail pet peeves, why not list a few more:

  • voicemail messages that sound like the message was recorded from a busy, street corner
  • a voicemail message that promises to return your call as soon as possible, when this person never returns calls
  • people who leave LONG messages with a phone number that is said so quickly that even after listening to the message four times, you can’t make out the number
  • emails that say the person is out of the office, but don’t say when she is returning

Be careful and aware of the impression you’re creating.

Are your voicemails and emails consistent with how you want to be perceived by others? Do you even know? Call your phone and listen to how your voicemail message sounds. And if you don’t think others will like what they hear, change the message.


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