Contents of Media Kit:
How to Say Anything to Anyone: A Guide to Building Business Relationships that Really Work
Title: How to Say Anything to Anyone: A Guide to Building Business Relationships that Really Work
Author: Shari Harley
Category: Business Communication
Print ISBN: ISBN: 978-1-60832-409-5
Publisher: Greenleaf Book Group Press, www.greenleafbookgroup.com.
Publication Date: 01/08/2013
We all know how it feels when our colleagues talk about us but not to us. It’s frustrating, and it creates tension. When candor is missing in the workplace, employees feel like they’re working in the dark. Leaders don’t know what employees really think; managers are frustrated when outcomes are not what they expect; and employees often don’t know where they stand performance-wise.
Many of us remain passive against broken, indirect communication habits, hoping that things will miraculously improve—but they won’t. Not without skills and effort.
The people you work with can work with you, around you, or against you. How people work with you depends on the relationships you cultivate. Do your colleagues trust you? Can they speak openly with you when projects and tasks go awry?
Take charge of your career by taking charge of your business relationships. Make your work environment less tense and more productive by practicing direct communication. Set relationship expectations, work with people how they like to be worked with, and give and receive regular feedback.
In How to Say Anything to Anyone, you’ll learn how to
- ask for what you want at work
- improve all types of working relationship
- reduce the gossip and drama in your office
- tell people when you’re frustrated in a way that resonates
- take action on your ideas and feelings
- get honest feedback on your performance
Shari Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific roadmap in hand, she enables you to create the career and business relationships you really want—and keep them.
Shari Harley Short Bio:
Shari Harley is founder and President of Candid Culture, an international training and consulting firm that is bringing candor back to the workplace, making it safe to tell the truth at work. Shari is known globally as an engaging, funny, content-rich business speaker and author. Before launching her business Shari led leadership development training for OppenheimerFunds, conducted customer service training for American Century Investments, and facilitated and sold programs for Dale Carnegie Training. She holds an MA in Communication and the Certified Speaking Professional Designation (CSP), and taught leadership at the University of Denver. Shari’s practical approach has led her to speak and train in Singapore, Thailand, Malaysia, India, Dubai, and Australia. Some of her clients include IBM, DirecTV, Starz Entertainment, Blue Cross Blue Shield, Noodles and Company, and the University of Colorado. From making meetings work and delegating better, to managing your career and saying anything to anyone, Shari’s techniques are sure to delight and inform in a real, direct, and very funny way.
Video Clips From Shari’s Trainings and Presentations:
How to Say Anything to Anyone
Communication Skills: Business Relationships
Customer and Employee Retention
Leadership Training: Creating a Candid Culture