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I’ve seen Shari in a room with over 250 people, and we were all dying laughing while learning some of the best culture and work relationship tips.

She has great advice, is a fantastic speaker, and her stories and lessons are relevant to every person in any audience.

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How to Say Anything to Anyone by Shari Harley

How to Say Anything to Anyone Work Relationships that Really Work

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  • Someone in Sales promised something that will be hard to deliver. He doesn’t seem to care how it impacts your department. What should you say?
  • You have a request for someone in IT, but you don’t know how to say it, so . . . you don’t say anything.
  • A project you worked on for six months has become a black hole. There is no information about the status. You’re frustrated but . . . you don’t say anything.
  • One of your customers has unreasonable expectations. How do you say no, without saying no?
  • One of your colleagues isn’t pulling her weight. It’s impacting you, but . . . you don’t say anything.

Speaking up when we are frustrated is hard and as a result, most of us don’t. Instead, either we tell other people (aka gossip) or we say nothing and relationships become tense and explode.

  • You can say anything to anyone and have it be easy.
  • You just need to lay the ground work to do so, and most of us don’t.

The Business Communication Training Program:

  • Establish trust in any relationship, laying the foundation to be able to address issues when they arise.
  • Set expectations with co-workers, direct supervisors and clients – paving the way to successful long term relationships.
  • Determine what’s important to your manager, co-workers and clients making it more likely that you give them what they need.
  • Tell others what you need, making it more likely that your needs are met.
  • Create a regular practice of asking for feedback so that you know your reputation and how you are perceived among your clients and co-workers.
  • Receive more feedback and implement it.

Who should attend business communication training:

Professionals who want to work, live and play well with others.

Business communication training presentation style:

The program is interactive, fun, relevant and packed with immediately applicable tools and techniques.

Business communication training program length:

60-minutes to a full day, depending on program content.

 

Click Here to Contact Shari | 303.863.0948

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